Hot & cold packs are FSA, HSA, and HRA eligible. Our products can be purchased with pre-tax dollars.

FAQs:

What are these accounts?

Flexible Spending Account (FSA), Health Savings Account (HSA), and Health Reimbursement Arrangement (HRA) are government programs that allow you to put aside pre-tax money for eligible health care expenses.

If you don’t know if you have an FSA, HSA, or HRA account, check with your employer or insurance company’s administrator to confirm coverage and if something is eligible before making a purchase.  These programs are managed by the U.S. Federal government, so please visit IRS.gov for more information.

How do I get a receipt?

We automatically email you a receipt when you’re billed. If you need another copy, just reach out to us at letstalk@privatepacks.com

Can I use my FSA, HSA, or HRA debit card on privatepacks.com?

Yes! Input your FSA, HSA, or HRA debit card directly at checkout. Please keep your order confirmation email handy. If you don’t have a card, you can submit your order confirmation email and/or receipt to your provider for reimbursement. Check with your plan for details.

My insurance company didn’t process my receipt. What should I do?

Each healthcare plan works a little differently, and there is no guarantee, so check with your healthcare plan first. Keep your order confirmation email handy to help you get reimbursed.