FAQs: Everything You Need to Know About Private Packs

Private Packs are patented hot-and-cold therapy pads designed for the vulva and intimate areas. People use them for swelling, soreness, postpartum recovery, after sex, waxing, and more. Below, you’ll find answers to the most common questions about how they work, when to use them, what they’re made of, and where to buy.

Real questions. Real talk.
We’ve heard it all—from “Can I sit on it?” to “Can I use it during sex?” No judgment. Just answers. Whether you’re post-wax, post-baby, post-breakup, or just dealing with cramps or chronic pain, our goal is simple: comfort, without confusion.

👉 Looking for shipping info? Curious about ingredients? Wondering if this thing fits you? It’s all below. And if your question isn’t here, email us at letstalk@privatepacks.com. We got you.

Top 5 Questions About Private Packs
What are Private Packs?

Private Packs are patented hot and cold therapy pads made to fit the vulva and intimate areas. They help relieve swelling, irritation, soreness, and discomfort from postpartum recovery, waxing, intimacy, or surgery.
How do Private Packs work?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Who can use Private Packs?

Anyone experiencing discomfort in intimate areas. They’re commonly used by postpartum parents, people recovering from procedures, those managing pelvic or vulvar pain, and anyone needing cooling or soothing care.
When should I use Private Packs hot vs. cold?

Use cold for swelling, irritation, or post-procedure pain. Use heat to ease cramps, improve circulation, or relax lingering soreness.
Where can I buy Private Packs?

You can order directly from PrivatePacks.com, or shop us on Target.com and Amazon.

Private Packs Pads: Design and Benefits
What makes Private Packs different?

Most hot and cold packs are made for injuries like sprains or backs—not for intimate areas. Private Packs are patented and anatomically designed for the vulva. They’re soft, flexible, body-safe, and move with you for discreet, targeted relief.
What are Private Packs made of?

Private Packs contain 60% purified water, 25% glycerin, and 5% sodium carboxymethylcellulose (a food-safe thickener). The outer layer is soft-touch, body-safe PVC that meets California Prop 65 standards.
When should I use Private Packs?

Private Packs can be used anytime you experience swelling, irritation, or soreness. Common moments include postpartum recovery, post-waxing, after sex, chronic vulvar pain, or infections. If it hurts, Private Packs provide soothing hot or cold relief.
How does temperature therapy work?

Heat therapy increases circulation, relaxes tight muscles, and eases cramps. Cold therapy reduces swelling, calms nerves, and gently numbs irritation. Together, hot and cold provide quick, drug-free relief for sensitive areas.
What size are Private Packs?

Each pack measures 2.5" at the narrow end, 11" long, and 3" at the wider end—designed to cover front to back comfortably. To visualize at home, mark the dimensions on an 8.5"x11" sheet of paper.

Private Packs Sleeves: Comfort & Options
Do I need sleeves for Private Packs?

You don’t need sleeves to use Private Packs, but they make the experience more comfortable. Sleeves keep your pack clean, help it stay in place, and can boost the effectiveness of hot or cold therapy.
What are Private Pack sleeves made of?

Sleeves are made from soft, stretchy fabric that is 95% rayon and 5% spandex. They’re breathable, cozy, and designed for comfort against sensitive skin.
Why heat or moisten the sleeve?

Heating or moistening the sleeve increases comfort. A warm sleeve enhances heat therapy, while a lightly misted sleeve provides moist heat that penetrates deeper and helps with stubborn soreness.
Why chill the sleeve?

Chilling the sleeve enhances cold therapy. Store it in the freezer for 15–30 minutes before use to calm irritation, reduce swelling, or soothe post-wax tenderness.
What colors do the sleeves come in?

Sleeves come in two colors. White is useful for spotting discharge or tracking symptoms with your doctor. Black offers a discreet option that blends with darker underwear, swimwear, or just your mood.

How to Use Private Packs
How long should I use Private Packs?

Use Private Packs for 20 minutes at a time, then take a 20-minute break. Repeat as needed. If you’re unsure, consult your healthcare provider.
How long do Private Packs stay hot or cold?

Private Packs typically stay hot or cold for about 20 minutes, depending on your environment and body temperature
How do I heat Private Packs?

To heat Private Packs, microwave for 10–15 seconds without the sleeve. If you don’t have a microwave, submerge the pack in hot (not boiling) water until warm.
How do I chill Private Packs?

Chill Private Packs in the freezer or refrigerator for 2–3 hours before use. For best results, store a pack in the freezer so it’s always ready.
Can I sit or lie down with Private Packs?

Yes, you can sit or lie down while using Private Packs. Just avoid sharp objects or rough surfaces that could puncture the pad.
Can I use Private Packs during sex

Before or after? Absolutely. During? Let’s just say we weren’t built for that kind of action.

How to Clean and Store Private Packs
How do I clean the Private Packs pad?

Wash the gel pad with mild soap and lukewarm water, then towel dry or air-dry. Do not machine wash, and never microwave the pad with the sleeve on.
How do I wash Private Packs sleeves?

Sleeves can be machine washed on a cold, gentle cycle and tumble-dried low or air-dried. For stains, pre-soak in cold water before washing.
How should I store Private Packs and sleeves?

Always store the gel pad clean and dry in the fridge or freezer so it’s ready to use. Sleeves can be kept in a drawer, closet, or wherever you store loungewear.

Private Packs Safety & Ingredients
Are Private Packs non-toxic?

Yes. Private Packs are non-toxic and body-safe. While not meant to be ingested, if the gel is accidentally punctured or swallowed, contact your doctor or poison control as a precaution.
Do Private Packs contain harmful ingredients?

No. Private Packs do not contain phthalates, parabens, synthetic fragrances, BPA, SLS, or any chemicals flagged by California’s Prop 65 list. If it doesn’t belong near your vulva, it doesn’t belong in our product.
Are there any ingredients I should worry about?

No. Private Packs are free from phthalates, parabens, BPA, synthetic fragrances, formaldehyde, talc, PEGs, triclosan, SLS, coal tar, and ethanolamines (MEA, DEA, TEA). We also exclude all chemicals flagged on California’s Prop 65 list.
Can Private Packs cause burns or frostbite?

Not when used correctly. Always use a sleeve or barrier, don’t overheat or overchill the pack, and stop use if your skin feels uncomfortable.
Do Private Packs wear out over time?

Yes. Over time the gel may soften or thin — this is normal. When the pack no longer holds temperature effectively, it’s time to replace it.
Why do Private Packs use PVC, and what does Prop 65 mean?

Private Packs are made with soft-touch PVC that complies with California’s Prop 65 safety standards. PVC is durable, flexible, and body-safe when manufactured to specification. Prop 65 requires warnings for certain chemicals; our formulation is compliant and every batch is tested for safety.

Private Packs Shipping and Return Policy
What is the return policy for Private Packs?

For hygiene and safety reasons, all Private Packs products are final sale. If there’s an issue with your order, email us at letstalk@privatepacks.com and we’ll help make it right.
How does shipping work for Private Packs?

We ship orders as quickly as possible. Once your order has shipped, you’ll receive tracking information by email. Delivery times vary by location.
Where are Private Packs made?

Private Packs are designed in Brooklyn and manufactured in China under strict quality control. We explored U.S. manufacturing, but costs were $17.99+ per unit. We’re committed to quality and affordability, and we’re working toward local production in the future.
Can men use Private Packs?

Yes. While this version is designed for vulvas, anyone experiencing discomfort can use Private Packs on sensitive areas. A penis-friendly version is in development — let us know if you’d like to be notified.

Private Packs Size and Specifications
Is Private Packs one size fits all?

Yes. Private Packs are one size fits all. After testing multiple sizes, we found our current design works best across most body types and allows the gel to flow effectively for hot or cold therapy.
Can I cut or fold Private Packs?

No. Cutting or folding Private Packs could damage the design and cause leaks. For safety and effectiveness, use the pack as it is.
Can I share my Private Packs?

No. For hygiene reasons, Private Packs are for personal use only. We don’t recommend sharing intimate care products.
Why does Private Packs come in only one size?

Private Packs come in one size because the gel needs space to circulate and hold temperature effectively. After testing multiple dimensions, this size was proven to be the most effective for comfort and coverage.